KEY CARD & POWER SUPPLY
To activate power supply in your room please insert the key card into the slot of power switch on the side of your entrance door. The electricity supply is 220 Volts. Do not touch any electrical switches or fuse boxes if you are unsure, please ask for assistance.
All rooms have a private air condition. We recommend a setting of 26 °C at low fan-speed. The room will cool down quickly and to a pleasant temperature. Please don’t leave the AC on with windows and doors open!
IN ROOM SAFETY
Please be informed that the hotel does not provide safety boxes in the guestrooms. Guest are responsible to keep valuable items secure. In the event of loss of money, gold, traveler cheques, jewelery or other valuable items the hotel shall take responsibitlity not over 5.000 Thai Baht unless the guest declares and deposits his/her property with the hotel.
The hotel cannot be held responsible for any losses.
There is not harm in using it for brushing your teeth or taking a shower. Nevertheless we advise our guests not to use it as drinking water.
We provide complimentary drinking water in the guest room.
Cooking anywhere within the hotel premises or in your room is strictly forbidden. Please be very careful when consuming or bringing any kind of food inside your room and keep it clean. Failure to do so may attract insects and/or ants.
All customers are requested to use the bins provided for all waste paper. Failure to do so can lead to blockages, which can take time to rectify and can be very unpleasant.
The cleaning of your room is scheduled for seven days per week. Generally your room is cleaned between 09:00 and 16:00.
Please use the sign provided in your room if you wish not to be disturbed.
TOWELS & LINEN
Changing of bed linen and towels is scheduled every two days. If you would like to have your bed linen changed more frequently please contact the reception. If you require fresh towels please leave the used ones on the floor.
💦 WATER IS PRECIOUS ♻️
Please help us to save water and environment by using your towels and bed linen more than once.
If returning to your accommodation late at night please show consideration to others staying here and keep noise to a minimum.
Customers are advised to report damage to the owner immediately.
Any damage incurred to this property or articles within are to be replaced at the customers expense, subject to the owners decision. Guests may not move furnishings, or interfere with the electrical network or any other installations in the hotel rooms or on the premises of the hotel without the consent of the hotel management.
PERSONS STAYING IN THE ACCOMMODATION
Only customers specified on our official rooming lists may stay in this accommodation. It is illegal for other persons to stay here without the permission of the hotel, for which there will normally be a charge made. Failure to ask permission may involve the local authorities.
Breakfast will be served between 7:30 and 10:30 at the Casa BAR & CAFE. If you have food allergies or special requests please contact the Front Desk team one evening before.
If your departure is early in the morning or if you plan an excursion, we will be happy to offer you, a simple breakfast to take away. For details, please contact the Front Desk the evening before.
Casa BAR & CAFE
In our Casa BAR & CAFE we serve tasteful Italian coffee, a selection of wine, beer and cocktails, as well as soft drinks, ice tea and fruit juices.
You can book for a massage or a beauty treatment in your room. Please contact the FRONT DESK for available services and prices.
INTERNET ACCESS / Wi-Fi
Free Internet access via our high speed Wi-Fi in all public areas and guest rooms.
IRON & IRONING BOARD
Available at the reception upon request, subject to availability.
For any medical assistance, please report to the Front Desk (or Security Guard after hours) for further information.
Available transfer service to/from airport, train or bus station. Ask Front Desk for information and prices. We will assist you to order a taxi and to rent a car, or a motorbike and inform you for the local bus and train timetable.
All guest rooms are non-smoking. Smoking is not allowed in the room for security reasons and respect for the non smoking guests.
All indoor public areas are strictly non-smoking per Thai law.
The Hotel reserves the right to judge acceptable levels of noise or behaviour of guests. Management reserves the right to restrict entry to or remove from the hotel any person whose character, appearance, manner or conduct is abusive, offensive or annoying to other guests or unacceptable to the management.
* available with extra charge